Is Customer Serivce Dying?
Public Schedule courses coming soon
Leading Dimensions Profiling Coming Soon
Online Course options are coming soon

Courses on Offer

  • Managing Difficult and Demanding Customer Situations

  • Introduction to Supervision and Leadership
  • Selling Skills That Work
  • Telephone Perfection
  • Ultimate Negotiation Skills
I have had the pleasure of attending many of Troy’s training sessions and his presentation skills and his personality makes training exciting. Troy makes it a pleasure to learn and I have always been able to take the topic back to the workplace and implement immediately and effectively. I look forward to training with you again soon.

Troy delivers truly eye opening training that you can apply immediately to your everyday routine, he has the ability to deliver a variety of training that keeps you engaged, and inspires you to put it into action the moment you return to your desk. Troy provides an entertaining learning curve and when you enjoy it, you retain it.

Troy is the best. How difficult would it be to maintain an enthusiastic approach for 5 days straight? Troy was awesome!

Alison Palmer , Manager – Sony Clearance Centre

Getting Results

Getting Results

What will happen when I engage you?

What will happen when I engage you?

Who will deliver my training?

Who will deliver my training?